Refund Policy
Our Refund Promise
We want you to be completely satisfied with your purchase. If you're not happy, we'll make it right.
Return Window
You have 30 days from the date of delivery to return most items.
Note: Custom-made and personalized items cannot be returned unless defective.
Refund Process
- Initiate a return request from your account dashboard
- Pack the item securely in original packaging with tags attached
- Ship it back using the provided return label
- Refund will be processed within 5-7 business days after we receive the item
Refund Method
Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account.
Questions?
Contact our support team at returns@shopvasudha.com